Novation IT Systems, S.L (hereinafter Novation) VAT B87149605 registered address at Calle Marie Curie 5 edificio alfa, 2º1, 28521, Rivas Vaciamadrid (Madrid), Registered in the Mercantile Registry of Madrid, Tome 32973, Folder 1, Section 8, sheet M-593491, is responsible for the processing of data provided by the USER. Novation also guarantees its treatment and confidential security, in compliance with European Regulation 2016/679 of April 27, 2016, regarding the protection of natural persons with respect to to the processing of personal data and the free circulation of data.



Purpose of data processing


Novation, informs the USER that the treatment of the data that provided voluntarily to us is done with the following purposes:


  • Guarantee the USER access and use of the various contents located on the website.


  • Carry out all the procedures related to the contracting and rendering of services and products of Novation, in relation to the sales & marketing activities of Novation products, through electronic commerce.


  • Manage the contact agenda of our company and respond to your requests for consultation via electronic or any telematic means enabled for this purpose.


  • Improve the USER’s expectations and increase their level of customer satisfaction by developing and improving the quality of their own or third-party products and services, as well as developing statistics, surveys or market studies that may be of interest.


  • Customized application of promotional campaigns, subscription to newsletters, commercial communications, invitation to events and / or surveys of various kinds.


Additionally, Novation may use the dissociated data of the USER, always preserving its anonymity, even after the end of the relationship, with the purpose of using them within its support systems for decision making and business management.


Duration of data treatment.


As long as necessary for the purposes described above inclusive of the determination of the applicable liabilities that may arise from said purpose and the treatment of the data and, when this is permitted by the applicable legislation.


Legitimation for the Treatment of your data


The legitimacy for the processing of USER’s data are the consents obtained from the USER, the one deriving from the use of the website, from contracting of products or services, and any other that may be applicable, at any time.


The consents of the USERS are obtained both at the time of USER registration and in the different requests made within the website, and can be modified at any time by the USER through the exercise of their rights.


The treatment may also be based on the case of clients with valid contracts; this is, on the legitimate interests of Novation for offering products/services, customer loyalty actions, creation of profiles for the offfering of products/services similar to the contracted ones. Also to communicate these data to third companies for the accomplishment of administrative managements with the purpose of admission of clients, prevention of fraud, reclamation and collection of debts.



The legitimate interest includes the treatment of USER data for the management of security and access control of the support information systems.




For the registration as a USER on the Novation website, the manifestation of the age of majority is required, since it is restricted for minors. This means that the USER manifests and guarantees upon registration that is of full age. In any case, Novation is exonerated from the processing of data on minors without the consent of their parents or guardians.


Registration on the website


To access certain services, you must register as a registered USER on the website. The data to complete the forms are provided freely and voluntarily. At the time of registration, the USER will be asked for their personal data, some of which, expressly indicated, will be mandatory (for example, the email address). The other data may or may not be introduced, at the discretion of the USER, but may make it impossible for you to participate in some of our contests or initiatives; or equally allow only a partial use of the service.


Access to your personal data


Novation may carry out assignments or communications of personal data to meet its obligations with the Public Administrations in cases that are required in accordance with the legislation in force in each matter at any time and, if applicable, to other bodies such as Judges, Public Prosecutor , Courts, Ministry of Finance, Court of Auditors, Ombudsman or similar.


The provision of the services that Novation offers through its website may require other third party service providers to access the personal data of the USER as the person in charge of the treatment. The aforementioned service providers are located in Spain and, in any case, in the European Economic Area.


Quality of the data


Except for the existence of a legally constituted representation, no USER can use the identity of another person and communicate their personal data, so USERS at all times are only allowed to include personal data corresponding to their own identity and that be appropriate, relevant, current, accurate and true. For such purposes, USERS will be solely responsible for any damage, direct and / or indirect caused to third parties or Novation for the use of personal data of another person, or their own personal data when they are false, erroneous, not current, inadequate or irrelevant. Similarly, customers who use the personal data of a third party, will be liable to the latter for the information obligation established in the European Regulation 2016/679 of April 27, 2016, for those cases when the personal data has not been collected from the interested party , and / or the consequences of not having informed such party.


The USER is responsible for the truthfulness of the data communicated and must request its modification whenever necessary to ensure proper treatment thereof, the correct provision of the contracted services and the completion of communications.


Exercise of the rights of access, opposition, rectification, cancellation, deletion, limitation of the treatment and portability of the data


Novation informs USERS of the possibility of exercising rights of access, opposition, rectification, cancellation, deletion, limitation of the processing and portability of the data, free of charge. This can be granted upon USER’s request provided that a copy of ID or equivalent document is made available to Novation IT Systems at Novation’s registered address is C / Marie Curie, 5, edificio alfa 2º1, or by email to the address: Such request is to invoke right of request according to Section 2 of the European Regulation 2016/679 of 27 April 2016.


Right Content
Access You can check your personal data included in NOVATION data processing.
Amendment You can modify your personal information when it is inaccurate.
Suppression You can request the deletion of your personal data.
Oposición The USER may withdraw the consent granted at any time, opposing the processing of their data for a specific purpose, without affecting the legality of the treatment based on the consent prior to its withdrawal or oppose it, in which case its data personal data will only be retained for the exercise or defense of possible claims.
Limitation of data treatment / processing The USER may request the limitation of the processing of their data in the circumstances established in art. 18 of the RGPD, in which case they will only be kept for the exercise or defense of possible claims.
Portability The USER may request Novation the portability of their personal data, obtaining an electronic copy


In case of disagreement with the exercise of your rights or the treatment performed, you can file a claim with the Spanish Agency for Data Protection (


Security measures adopted in relation to the processing of personal data


Novation undertakes to comply with its obligation of secrecy of personal data and its duty to keep them. Novation will take the necessary measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of applicable regulations.

Novation has implemented the security measures of technical and organizational nature in order to ensure security of USER’s personal data and prevent their alteration, loss and treatment and / or unauthorized access. Such measures have been taken considering the current state of the art of technology, the nature of the stored data and the risks they are exposed to, whether they come from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.

Novation continually supervises, controls and assesses their processes to ensure privacy and security of information, according to international standards.

Update of policies


Novation will modify and adapt, without prior notice, this privacy policy whenever necessary to adapt it to any legislative, regulatory, jurisprudential, administrative changes. For all the above, Novation recommends periodic reading in order to know the changes that may have occured.