PROVISION OF MAINTENANCE SERVICES ON A 24 X 7 BASIS OF THE CCTV SYSTEM FOR METRO MADRID

Scope:

 

Maintenance services of the CCTV system of Metro Madrid, including fixed (6000 cameras located at stations) and onboard (4000 cámaras). We also provide Metro Madrid with maintenance services for on-board equipment.

 

 

Project duration (start – end): 2015 – 2016

 

 

Client: Metro de Madrid

 

Provision of remote monitoring and maintenance services for CCTV equipment, both at fixed premises and on-board trains guaranteeing SLA’s (service availability) of 99,9% in all cases. Committed time to resolution of critical incidents is less than 2h.
The extent of premises under service provision is: 13 metro lines, 298 stations, 6000 fixed cameras and 4000 cameras aboard 120 trains.

 

 

Solution / service: CCTV & physical security, Maintenance.

 

 

Sector: Transportation – railways
Date

2018-03-28

Category

CCTV, References, Security, Transportation

Tags
Metro de Madrid